How RPA Can Help Address Disparities in Healthcare Quality and Access
RPA or robotic process automation is an emerging technology that has the potential to revolutionize how healthcare is delivered. RPA can help address some of the most pressing issues facing the healthcare industry today, including quality and access to care disparities.
RPA automates repetitive, manual tasks that are often error-prone and time-consuming. Doing so can help improve care delivery accuracy and efficiency while freeing clinicians to focus on more complex and important tasks.
RPA has already been successfully implemented in several industries, including banking, insurance, and manufacturing. And as always, healthcare is a little late to the party but can begin to benefit from RPA optimization now that we’ve arrived.
There are many potential applications for RPA in healthcare, from automating administrative tasks to providing decision support to clinicians. RPA can also improve patient engagement and empower patients to take a more active role in their care. Let’s look at ways RPA can be optimized to impact health equity.
One of healthcare’s most pressing issues is disparities in quality and access to care. RPA can help address this issue by automating repetitive, manual tasks that are often error-prone and time-consuming. Doing so can help improve the accuracy and efficiency of care delivery. Let’s look at Medicaid as an example. Many states use independent assessments to determine Medicaid eligibility. Imagine if a weak internet connection disrupts this process. The data can’t be entered in real-time. It’s a problem. The process itself is labor-intensive and prone to data input errors. RPA alleviates the issue by making an internet connection a non-issue, making eligibility determinations seamless. We like seamless.
RPA can also improve patient engagement and empower patients to take a more active role in their care. For example, RPA can be used to automatically send reminders to patients about appointments, medication refill deadlines, and other important health…